Butner Creedmoor Family Dentistry at 2552 Capital Dr Ste 101 in Creedmoor, North Carolina

Customer Reviews about Butner Creedmoor Family Dentistry

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  This place just flat out lied to me about how much it was going to cost me and my son during our visit with them.They knew that I wouldn't of had the service done if I would of known the actual cost! I was told by the lady who submits all the claims for the dentist office (while I was there!! ) that my Ins was going to pay all of the bill minus $125 for me and $104 for my son.Keep in mind that they are in my insurances network (meaning they signed an agreement with the Ins company, knowing exactly how much the Ins company would pay for each part of the service) So I had 2 wisdom teeth pulled and my son had 2 cavities filled. So I paid the above amounts which was $229 out of my pocket. Before I left I asked her again if that's all I had to pay and she said (yes,the Ins company picked up the rest). I then scheduled another appt to have the other 2 wisdom teeth pulled and my son had 2 more cavities to be filled. Right before my next appt I got a call from them re-scheduling my appt for 2 months later.The very next week I received a bill from the dentist for another $257 (I think planned to get me to pay the amount I didn't even know about before they would serve me again). When i looked at the itemized bill it amounted to $1,167,which was different than 1st bill. (Wow,that much for less than an hour worth of service).Which means if I pay that much more I will of paid around 42% of the total bill when I was told by dentist and the Ins company that worst case I would have to pay 20% of the total bill.( If you do the math I already paid 20% minus $3 ) Fact is they knew exactly how much the Ins company was going to pay,then manipulated (lied) to me just to get me to go ahead and have the service done!!! Then she had the nerve to tell me on the phone that they tried to get it as close to the actual amount as possible (I could understand $50 off pace but not $257 off pace).Funny when they already knew what the Ins company was going to pay up front. Can you say OVERCHARGED
  May 13, 2017

  by markushutch

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About Butner Creedmoor Family Dentistry in Creedmoor